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Mobile Tips and Best Practices

Mobile Tips and Best Practices
Safe Driving
Road safety research

Mobile phones, distraction and heavy vehicles - what the research tells us Last reviewed: 2 October 2025 Mobile phone use behind the wheel remains one of the leading causes of driver distraction, and the risks are amplified for heavy vehicle

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Consumer Advice
Be prepared – natural disasters and emergencies

Here are some tips on how you can be prepared and use your mobile device to stay safe during an emergency situation or natural disaster:In an urgent medical or life-threatening emergency situation, call Triple Zero (000).Remember you can call

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Consumer Advice
Calling Triple Zero (000)

We are all used to relying on our mobile in our day to day life; and in an emergency situation your mobile may well be the first thing you reach for.Around 80% of calls to Australia’s emergency number, Triple Zero, now originate from a mobile

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Choosing A Mobile
Illegal devices – buyer beware!

Some devices that you may be able to purchase online are actually banned for use in Australia because they can cause significant interference to mobile networks.For example, mobile phone boosters or amplifiers are banned because they can cause

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Consumer Advice
How to look after your mobile device

Almost all Australians now own a smartphone and this is often a significant investment. We also store a lot of personal and important information on our phones. So it's important to take care of your phone and maintain it properly.Here are some

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Consumer Advice
International roaming explained

What is international roaming? International roaming is when you are able to use your mobile on another mobile network overseas while still being billed by your usual Australian mobile service provider.This works because the overseas network

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Consumer Advice
Manage mobile data use

With mobile devices now central to our daily lives, with streaming, social media, remote work, and smart apps all using data, managing your mobile data usage is more important than ever. Here are the latest tips to help you stay in control and avoid

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Consumer Advice
Consumer Protection

In today's connected world, many Australians rely solely on mobile services. With the variety of mobile devices and plans available, it's essential to understand your rights and the protections in place to ensure fair treatment and

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