Mobile Tips and Best Practices Archives

Some devices that you may be able to purchase online are actually banned for use in Australia because they can cause significant interference to mobile networks.For example, mobile phone boosters or amplifiers are banned because they can cause

Consumer Advice

How to look after your mobile device

Almost all Australians now own a smartphone and this is often a significant investment. We also store a lot of personal and important information on our phones. So it's important to take care of your phone and maintain it properly.Here are some

Consumer Advice

International roaming explained

What is international roaming? International roaming is when you are able to use your mobile on another mobile network overseas while still being billed by your usual Australian mobile service provider.This works because the overseas network

Consumer Advice

Manage mobile data use

With smartphones allowing us to browse the internet, use social media, upload and download videos and photos, it's important to keep an eye on your mobile data usage.Some plans now offer unlimited data or allow you to share data usage across a

Mobile Phones In Public Spaces

Mobiles, lightning risks and other myths

We are all aware of the risks of lightning strikes during thunderstorms but sometimes these risks are misunderstood.While it is sensible to avoid using a fixed- line (copper wire) phone during a thunderstorm; the same precaution does not apply

Consumer Advice

Consumer Protection

In today's connected world, we all rely on our mobile service. In fact, over 7 million Australians rely on a mobile service only and no longer have a fixed line phone at home. (ACMA Communications Report 2017-18).Mobile phones and services can