Enter your IMEI number below to check if your phone or device is blocked. Mobile phones all have a unique 15-digit serial number, the International Mobile Equipment Identity (IMEI).Customers can have their phones blocked (using the IMEI number) if
Read moreUsing a mobile phone behind the wheel is one of the most common causes of driver distraction — and for heavy vehicle drivers, the risks and responsibilities are even greater. Across Australia, road rules make it clear that you must not hold or
Read moreMobile phones, distraction and heavy vehicles - what the research tells us Last reviewed: 2 October 2025 Mobile phone use behind the wheel remains one of the leading causes of driver distraction, and the risks are amplified for heavy vehicle
Read moreWhat Is Image-Based Abuse? Image-based abuse occurs when intimate, nude, or sexual images are shared without the consent of the person depicted. This includes real, altered (e.g., photoshopped), or digitally created images and videos. Sharing can
Read moreMobile phones are a big part of growing up today. They connect young people to friends, learning, creativity, and entertainment, but they also open the door to risks and challenges that parents and caregivers didn’t have to think about a
Read moreHere are some tips on how you can be prepared and use your mobile device to stay safe during an emergency situation or natural disaster:In an urgent medical or life-threatening emergency situation, call Triple Zero (000).Remember you can call
Read moreWe are all used to relying on our mobile in our day to day life; and in an emergency situation your mobile may well be the first thing you reach for.Around 80% of calls to Australia’s emergency number, Triple Zero, now originate from a mobile
Read moreAlmost all Australians now own a smartphone and this is often a significant investment. We also store a lot of personal and important information on our phones. So it's important to take care of your phone and maintain it properly.Here are some
Read moreLost or Stolen Phone? If you have lost or had your mobile stolen, please phone your mobile service provider to have your IMEI blocked: Numbers for Customer Service:Telstra 125111 Optus 133937 Vodafone 1555 on your mobile or 1300 650
Read moreMobiles and Bullying - What You Can Do IntroductionYour phone or device can be an amazing tool for staying in touch, sharing ideas, and having fun. But sometimes it can also be used to hurt people through mean messages, rumours, or harassment.
Read moreMobile apps are part of everyday life for kids and teens, from games and social media to learning and creativity. But behind the fun, there can be hidden costs and privacy risks that parents need to be aware of. By setting clear boundaries and
Read moreWhat is international roaming? International roaming is when you are able to use your mobile on another mobile network overseas while still being billed by your usual Australian mobile service provider.This works because the overseas network
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