Smartphones come with many built-in accessibility features that are helpful for people living with disability and those who experience limitations in hearing, vision, dexterity or learning ability.There are also many mobile apps designed to
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Mobiles have become multi-purpose utility tools that we rely on daily to stay in touch, as well as to provide a growing range of tools from alarm clock, fitness tracker, calendar, map and even torch. Many of us use your mobiles to engage with the world, reading the newspapers, books as well as watching video or tv. We keep our photos on our phones and also use them to manage our banking, pay bills and make purchases. It's therefore really important to be an informed mobile consumer and user.
Understand road rules and mobile phone usage – keep your eyes on the road! It’s well known that using a hand-held mobile phone while driving is not only illegal but also greatly increases the danger of being involved in an accident. Mobile
Read moreIf you are experiencing financial hardship (e.g. job loss, relationship breakdown, loss of a family member, illness or natural disaster) and want to continue to pay your mobile bill, it's important to get in touch with your mobile service provider
Read moreEnter your IMEI number below to check if your phone or device is blocked. Mobile phones all have a unique 15-digit serial number, the International Mobile Equipment Identity (IMEI).Customers can have their phones blocked (using the IMEI number)
Read moreHere are some tips on how you can be prepared and use your mobile device to stay safe during an emergency situation or natural disaster:In an urgent medical or life-threatening emergency situation, call Triple Zero (000).Remember you can call
Read moreWe are all used to relying on our mobile in our day to day life; and in an emergency situation your mobile may well be the first thing you reach for.Around 80% of calls to Australia’s emergency number, Triple Zero, now originate from a mobile
Read moreSome devices that you may be able to purchase online are actually banned for use in Australia because they can cause significant interference to mobile networks.For example, mobile phone boosters or amplifiers are banned because they can cause
Read moreAlmost all Australians now own a smartphone and this is often a significant investment. We also store a lot of personal and important information on our phones. So it's important to take care of your phone and maintain it properly.Here are some
Read moreMany consumers enjoy the convenience of using their smartphone to purchase digital content, such as an app, movie or music.This type of content is sometimes referred to as "third-party content" as you purchase it from another provider, not from
Read moreWhat is international roaming? International roaming is when you are able to use your mobile on another mobile network overseas while still being billed by your usual Australian mobile service provider.This works because the overseas network
Read moreWith smartphones allowing us to browse the internet, use social media, upload and download videos and photos, it's important to keep an eye on your mobile data usage.Some plans now offer unlimited data or allow you to share data usage across a
Read moreWe all want to avoid bill shock and these tips are designed to help you manage your mobile spend so that you don’t end up receiving an unexpectedly high mobile bill.If you do receive an unexpectedly high bill or if your circumstances have
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