Lost and Stolen Archives

If your mobile device is lost or stolen it can be blocked from use across all mobile networks in Australia. A blocking request must be made directly with your mobile service provider. When blocked, a mobile device cannot be used on any mobile

Consumer Advice

Check the IMEI status of your mobile device

Enter your IMEI number below to check if your phone or device is blocked. Mobile phones all have a unique 15-digit serial number, the International Mobile Equipment Identity (IMEI).Customers can have their phones blocked (using the IMEI number)