Mobile Hints & Tips

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Optimising mobile reception

Optimising mobile reception

March 3, 2020

Consumer Advice Mobile Hints & Tips Mobile Tips and Best Practices

Coverage and good reception are both very important to mobile users. It’s really important to check that you will have coverage where you need it before you purchase a mobile service. Talk to your mobile service provider and check the coverage map that they provide to see what kind of...

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Questions about coverage?

Questions about coverage?

February 3, 2020

Consumer Advice Mobile Hints & Tips Mobile Network Technology Mobile Phone Coverage Mobile Tips and Best Practices Networks & Coverage

While it’s important to choose the right mobile device and plan to suit your needs, quality reception and mobile network performance are also key issues for mobile users. Before buying a mobile service check the mobile service provider’s coverage maps and information to ensure that your smartphone, tablet or other...

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Be prepared – natural disasters and emergencies

Be prepared – natural disasters and emergencies

May 3, 2019

Consumer Advice Mobile Hints & Tips Mobile Tips and Best Practices

Here are some tips on how you can be prepared and use your mobile device to stay safe during an emergency situation or natural disaster: In an urgent medical or life-threatening emergency situation, call Triple Zero (000). Remember you can call Triple Zero (000) even without a SIM card in...

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Calling Triple Zero (000)

Calling Triple Zero (000)

May 3, 2019

Consumer Advice Mobile Hints & Tips Mobile Tips and Best Practices

We are all used to relying on our mobile in our day to day life; and in an emergency situation your mobile may well be the first thing you reach for. Around 80% of calls to Australia’s emergency number, Triple Zero, now originate from a mobile rather than a landline....

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How to look after your mobile device

How to look after your mobile device

May 3, 2019

Consumer Advice Mobile Hints & Tips Mobile Tips and Best Practices

Almost all Australians now own a smartphone and this is often a significant investment. We also store a lot of personal and important information on our phones. So it’s important to take care of your phone and maintain it properly. Here are some tips on maintaining your mobile: Keep it...

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International roaming explained

International roaming explained

May 3, 2019

Consumer Advice Mobile Hints & Tips Mobile Tips and Best Practices

What is international roaming? International roaming is when you are able to use your mobile on another mobile network overseas while still being billed by your usual Australian mobile service provider. This works because the overseas network provider has a commercial agreement with your Australian mobile network provider and will...

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Manage mobile data use

Manage mobile data use

May 3, 2019

Consumer Advice Mobile Hints & Tips Mobile Tips and Best Practices

With smartphones allowing us to browse the internet, use social media, upload and download videos and photos, it’s important to keep an eye on your mobile data usage. Some plans now offer unlimited data or allow you to share data usage across a family plan, while other plans offer set...

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Consumer Protection

Consumer Protection

April 18, 2010

Consumer Advice Mobile Hints & Tips Mobile Tips and Best Practices

In today’s connected world, we all rely on our mobile service. In fact, over 7 million Australians rely on a mobile service only and no longer have a fixed line phone at home. (ACMA Communications Report 2017-18). Mobile phones and services can also range in price from easily affordable options...

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