Lost and Stolen Archives

Lost or Stolen Phone? What to Do and How IMEI Blocking Helps

If your phone is lost or stolen, you can take immediate steps to protect yourself. Blocking your device stops anyone else from using it, prevents unexpected charges, and makes the handset unusable across all Australian mobile networks. This helps

Consumer Advice

Check the IMEI status of your mobile device

Enter your IMEI number below to check if your phone or device is blocked. Mobile phones all have a unique 15-digit serial number, the International Mobile Equipment Identity (IMEI).Customers can have their phones blocked (using the IMEI number) if