• About
  • Contact
  • Login
  • Mobile Network Technology
    • Mobile Network Technology
      • What Are Mobile Networks?
      • Networks & Coverage
      • Infrastructure Deployment
      • Mobile Carriers Forum
  • Health & Safety
    • Health & Safety
      • Mobile Device Safety Program
      • Mobile Networks Safety
      • Radio Frequency National Site Archive
      • EMF & 5G Explained
  • Policy & Regulation
    • Policy & Regulation
      • Our Policy Work
      • Reports & Publications
  • Social & Environment
    • Social & Environment
      • Future of Mobile
      • Sustainability & Recycling
      • MobileMuster – Recycling mobile phones
  • Consumer Advice
    • Consumer Advice
      • Mobile Tips and Best Practices
      • Cyber Security and Digital Threats
      • Child Safety and Parental Controls
      • 3G Closure
  • Latest News

For Consumers

For Consumers
For Consumers
3G Closure

Updated 1 February, 2025:All three mobile network operators have now closed their 3G networks.TPG Telecom/Vodafone has already switched off its 3G mobile network services as of January 2024. Telstra closed its 3G network in November 2024.

Read more
Cyber Security and Digital Threats
Making privacy a priority

In today's digital age, safeguarding your personal information is more crucial than ever. With the increasing use of smartphones and online services, it's essential to understand how to protect your privacy effectively. Understanding the Importance

Read more
Choosing A Mobile
Your child’s first mobile phone

Choosing the right time and device for your child's first mobile phone is a big milestone. It's not just about picking a model, it's about fostering responsibility, safety, and open communication. Here’s a guide to help you navigate this

Read more
Choosing A Mobile
Tips for buying a new mobile device

How to buy the right mobile device for you or your family. How do you determine the best mobile device and service option to suit your needs and budget?If your current phone isn't cutting it, a new model has a feature that you just need to have,

Read more
Consumer Advice
Beware of scams

Scams, spam, and malware continue to pose significant threats to Australians in 2024. Cybercriminals are increasingly sophisticated, making it essential to stay informed and vigilant. This guide outlines key ways to protect yourself and your

Read more
Consumer Advice
Lost or stolen mobile devices

If your mobile device is lost or stolen it can be blocked from use across all mobile networks in Australia. A blocking request must be made directly with your mobile service provider.  When blocked, a mobile device cannot be used on any mobile

Read more
Choosing A Mobile
How to ensure you’re buying a genuine device

While we all like a bargain and having the internet at our fingertips makes it easy to find some incredible 'deals', it's important to make sure you are purchasing a genuine device that meets Australian standards and will work safely and reliably on

Read more
Choosing A Mobile
Find a mobile device with accessibility features

Smartphones come with many built-in accessibility features that are helpful for people living with disability and those who experience limitations in hearing, vision, dexterity or learning ability.There are also many mobile apps designed to

Read more
Consumer Advice
Check the IMEI status of your mobile device

Enter your IMEI number below to check if your phone or device is blocked. Mobile phones all have a unique 15-digit serial number, the International Mobile Equipment Identity (IMEI).Customers can have their phones blocked (using the IMEI number) if

Read more
Consumer Advice
Be prepared – natural disasters and emergencies

Here are some tips on how you can be prepared and use your mobile device to stay safe during an emergency situation or natural disaster:In an urgent medical or life-threatening emergency situation, call Triple Zero (000).Remember you can call

Read more
Consumer Advice
Calling Triple Zero (000)

We are all used to relying on our mobile in our day to day life; and in an emergency situation your mobile may well be the first thing you reach for.Around 80% of calls to Australia’s emergency number, Triple Zero, now originate from a mobile

Read more
Choosing A Mobile
Illegal devices – buyer beware!

Some devices that you may be able to purchase online are actually banned for use in Australia because they can cause significant interference to mobile networks.For example, mobile phone boosters or amplifiers are banned because they can cause

Read more
Load more
  • Twitter
  • Facebook
  • LinkedIn
  • Member Login
  • About AMTA
  • MobileMuster
  • Join AMTA
  • Contact Us
  • Privacy Policy
  • Terms of Use
Copyright 2025 AMTA. All Rights Reserved
To top
  • Mobile Network Technology
    • Mobile Network Technology
      • 5G Network
      • 5G 5 Ways
      • Infrastructure Deployment
      • Networks & Coverage
  • Health & Safety
    • Health & Safety
      • Mobile Phones In Public Spaces
      • Mobile Networks Safety
      • Radio Frequency National Site Archive
      • Safe Driving
  • Policy & Regulation
    • Policy & Regulation
      • Mobile Carriers Forum
      • Our Policy Work
      • Reports & Publications
  • Social & Environment
    • Social & Environment
      • Child Safety and Parental Controls
      • Sustainability & Recycling
  • Future of Mobile
  • Consumer Advice
    • 3G Closure
    • Choosing A Mobile
    • Managing Your Bill
    • Mobile Hints & Tips
  • Latest News