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For Consumers

For Consumers
Choosing A Mobile
‘Buyer beware’ when buying a mobile phone online this Christmas

Mobile phones often top holiday season wish lists for Australians, and with living costs higher than they were 12 months ago many of us will be shopping around to find a bargain. However, the high price tag attached to modern phones coupled

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3G Closure
3G Closure

All three mobile network operators have now closed their 3G networks.TPG Telecom/Vodafone has already switched off its 3G mobile network services as of January 2024. Telstra closed its 3G network in November 2024. Optus 3G closed in November

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For Consumers
Making privacy a priority

The Australian Mobile Telecommunications Association (AMTA) proudly supports Privacy Awareness Week.Being connected is an essential part of our everyday lives, enabling us to connect personally and professionally.As we engage with more

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For Consumers
5 Tips for safe internet use on your mobile phone

The Australian Mobile Telecommunications Association (AMTA) encourages safe internet use on your mobile devices.Mobile phones are an essential part of our everyday lives, enabling us to stay connected to work, community, friends, and

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Choosing A Mobile
Your child’s first mobile phone

Christmas is an exciting time when many children get their first mobile phone. Families either purchase a new phone or pass down older phones as they upgrade to new devices.If you are looking to give your child their first phone, before getting

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Choosing A Mobile
Tips for buying a new mobile device

How to buy the right mobile device for you or your family this holiday season. How do you determine the best mobile device and service option to suit your needs and budget?If your current phone isn't cutting it, a new model has a feature that you

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For Consumers
Beware of scams

Scam calls are unsolicited communications all made with the same criminal intention – to get Australians to reveal personal details and information about themselves.Spam is an unlawful, unwanted email or text message advertising goods or

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Choosing A Mobile
Before you buy a mobile phone

Australians love their smartphones and mobile devices and enjoy the benefits of mobile technology in their lives.However, with such a wide range of phones and other devices as well as service contracts available, it is important to be an

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For Consumers
Lost or stolen mobile devices

If your mobile device is lost or stolen it can be blocked from use across all mobile networks in Australia. A blocking request must be made directly with your mobile service provider.  When blocked, a mobile device cannot be used on any mobile

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Choosing A Mobile
Buy a genuine device

While we all like a bargain and having the internet at our fingertips makes it easy to find some incredible 'deals', it's important to make sure you are purchasing a genuine device that meets Australian standards and will work safely and reliably on

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Choosing A Mobile
Find a mobile device with accessibility features

Smartphones come with many built-in accessibility features that are helpful for people living with disability and those who experience limitations in hearing, vision, dexterity or learning ability.There are also many mobile apps designed to

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Consumer Advice
Safe travel tips

Understand road rules and mobile phone usage – keep your eyes on the road! It’s well known that using a hand-held mobile phone while driving is not only illegal but also greatly increases the danger of being involved in an accident. Mobile

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